Important Payment Portal reminders for new and renewing IFP members

Avoid late or incorrect payments with these helpful tips.


The Sharp Health Plan Payment Portal is a great way to ensure your monthly premium payments are made on time, and can help you avoid any late payments that could lead to a lapse in your health care coverage. Here are our top 3 tips to help you get started.

1

Cree una cuenta

The first step to using the payment portal is creating an account — visit the payment portal to get started. You’ll need your Sharp Health Plan member ID number (which is on the front of your member ID card) to set-up your account. Once logged-in, you’ll be able to see your current plan, your balance due and your transaction history. You’ll also be able to make one-time payments or schedule automatic payments.

2

Schedule automatic payments

For the best experience, we recommend scheduling automatic payments for “balance due,” to ensure you’re always paying the correct amount each month. If you’re enrolled through Covered California, this is especially important because your subsidy (or premium assistance) may fluctuate throughout the year. Setting up your payments this way ensures you won’t over or underpay. When setting-up your automatic payments, make sure to select a date between the 1st and 25th of each month. For step-by-step instructions, visit our FAQ and go to “Member payments online.”

3

Check your account settings annually

Our payment portal does not automatically update your payment amount when you change your plan benefits, or if your financial assistance changes. If you’ve decided not to set-up your automatic payments with “balance due”, then when you renew your plan it’s a good idea to log into your payment portal account to double check your settings. This will ensure you’re set-up to pay the correct amount each month. You’ll find your correct monthly premium on your monthly billing statements from Sharp Health Plan.

Have more questions about the payment portal? Check out these commonly asked questions and answers about making payments.