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“Natasha was very professional, helpful and friendly. She was able to take care of my medical billing issues quickly and effectively. She was a pleasure to speak with and I hope I get her anytime I call for help with my health care.” —DJ

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“Mariann O. was so incredibly sweet and helpful. She was patience and helped me find what I needed, you can tell she really cares about the person on the other line. She had a very kind and calming voice which was nice because I was stressed about having to find a new doctor. She took the time to help me, go over my options and next steps. I enjoyed her positive vibes and genuine interest in me finding a good doctor. She clearly has a lot of empathy and wants to help people. We definitely need more people like her on this earth. 5 stars.” —Layla K.

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“I was really dreading calling customer care at Sharp because of previous experiences with other health care customer services. I was pleasantly surprised. I called regarding a bill for an ambulance ride I had back in March. Ana took the call. Not only did she answer all my questions, but she went above and beyond and called the debt collection company that the ambulance company had contracted regarding my failure to pay. Ana made sure that they put my account on hold and gave them my insurance information and told them to submit the claim. Thank you Ana for giving me peace of mind!” —Liz R.

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“Brand new to the system and required some education on how it worked. Spoke to Deborah regarding Health care benefits and she provided me with education, much kindness and non-judgmental service. Thanks Deborah for being so informative!” —Kiesha P.

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“I called in and spoke to Elizabeth and she was really helpful in getting me the information I needed quickly and easily. ¡Muchas gracias! I'll definitely be calling back if I need more help in the future.” —Leila H.

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