Get the care you need, as soon as you need it

Whether you’re looking for care after hours, with a specialist or outside of San Diego, we offer several options for you.

Su médico de atención primaria

Your PCP is who you will see if you need a checkup or routine care, want advice about a health problem, or get sick or hurt. They provide care as soon as you need it, listen carefully, and explain things in a way that is easy to understand. Call your PCP first for all of your health care needs.

INFORMACIÓN DE PCP ➜

Visitas por video y por teléfono

If you have a medical concern or need a follow-up appointment — and you’d like to save a trip to the doctor’s office — a video or phone visit1 might be the ideal option. Además, podrá tener su cita desde cualquier lugar donde le quede más cómodo.

AGENDE UNA VISITA POR VIDEO O TELEFÓNICA ➜

Specialist care

In most cases, when you need specialty care, your PCP will refer you to a specialist in your PMG. You can access OBGYN care within your PMG without a referral from your PCP.

MÁS INFORMACIÓN ➜

Atención de urgencias

If you need medical attention right away and your life is not in danger, you can most likely be treated at an urgent care center within your PMG.2

ENCUENTRE ATENCIÓN DE URGENCIAS ➜

Emergency room

If your life is in danger or you are at risk of being permanently disabled, it is an emergency. Call 911 or go to the nearest emergency room right away.

FIND AN ER ➜

MinuteClinic®

MinuteClinic is the walk-in medical clinic located inside select CVS Pharmacy® stores. MinuteClinic provides convenient access to basic care without an appointment.3

ENCONTRAR UNA UBICACIÓN ➜

After-hours nurse advice

Registered nurses are available through Sharp Nurse Connection® after hours and on weekends. They can talk with you about an illness or injury, help you decide where to seek care and provide advice on any of your health concerns.

Llame al 1-800-359-2002 de 5 p.m. – 8 a.m., de lunes a viernes, y las 24 horas los fines de semana.

Mental health support

We cover treatment of severe mental illness for all members, including serious emotional disturbances in children. Coverage of non-severe behavioral health issues may vary based on your benefit plan.

MÁS INFORMACIÓN ➜

Servicios de emergencias en viajes

When faced with a medical emergency while traveling 100 miles or more away from home or in another country, we connect you to doctors, hospitals, pharmacies and other services.

MÁS INFORMACIÓN ➜

1 Select doctors offer this service.

2 You may need prior authorization from your primary care physician. You must use an urgent care facility within your plan medical group unless you are traveling outside San Diego or southern Riverside counties.

3 Your share of the cost for a MinuteClinic visit is equal to what you pay for a PCP office visit (deductible may apply). There is no copayment for flu vaccinations.

Directorios de redes de proveedores

Descargue el directorio de proveedores que enumera todos los médicos de atención primaria, hospitales, centros de atención de urgencia y farmacias en la red. Si no está seguro de la red de proveedores a la que pertenece, puede consultar el nombre que figura en su tarjeta de identificación de afiliado, en "Plan Network" (Red del plan).

Some hospitals and other providers do not provide one or more of the following services that may be covered under your plan contract and that you or your family member might need: family planning; contraceptive services, including emergency contraception; sterilization, including tubal ligation at the time of labor and delivery; infertility treatments; or abortion. Debe obtener más información antes de elegir un plan. Call your prospective doctor, medical group, independent practice association, or clinic, or call Customer Care at 1-800-359-2002 to ensure that you can obtain the health care services that you need.